The unprecedented growth ( Telecommunications services revenue worldwide will increase from SD 2.1 trillion in 2014 to USD 2.4 trillion in 2019 at a CAGR of 2.1 percent) in the field of Information and communication technology brings enormous opportunities for the modern business organization. The development of latest online tools and applications offers economic solutions to different organizational operations like training and recruiting employees or marketing products in the virtual marketplace. The concept of virtual training has been given birth by this stream of technological inventions only. Virtual training has greatly reduced the work pressure of the Human Resource department of modern organizations. In my workplace, the virtual training of employees has shown some noticeable differences in terms of employee engagement and their individual productivity. Like the traditional pattern of training, virtual training needs to be imparted with proper care. It is extremely important to understand the specific training needs of the individuals involved in the virtual platform. One of the major training needs that I observe amongst the employees in my workplace is the availability of an audio visual medium in the training session. Thus, in my opinion this very training need can be successfully fulfilled by different video conferencing tools.
Amongst various available video conferencing tools, GoToMeeting and Webex are the two most popular video conferencing mediums through which majority of the modern day organization use to conduct their virtual training sessions. One of the major benefits that these conferencing tools render to the training sessions is that they provide an interactive audio visual platform though which the employees can gain some valuable knowledge from various dependable sources. GoToMeeting tool is an ideal virtual meeting platform specifically used by small scale business organizations. It is an affordable and easy to use conference tool which supports high definition video and high quality audio. This is an effective medium of meeting or conference through which different business presentations can be shared amongst users. Even the access to my mouse and keyboards by other participants is an important feature of the conference tool. However, one of the major drawbacks of the tool is that the drawing option in this tool is restricted for the users of Mac.
From my own experience, I can say that Webex is perhaps the most useful conferencing tool which can be successfully used for virtual training. The gamut of facilities it brings with it is actually the reason behind its unending popularity amongst the modern day organizations. The tool offers easy sharing of documents and desktop. Its paid version offers HD visuals in order to ensure visual clarity during the training session. During the virtual training session with the newly recruited employees, I make use of different drawing tools for the better comprehension of the training module. From the perspective of the organization, Webex is an ideal to use tool for video conferencing, training and meeting sessions. The highly secured tool can be used in any platform like Windows, Linux and Mac and it works finely in tablets and smartphones also. The most important benefit of using Webex that I experience is that in it, I can keep record of all the minutes of the meeting and training sessions. In my opinion, Webex and other conferencing tools like Polycom,BlueJeans, Speek, Onsync, Join Me and Zoom offer effective fulfillment of specific virtual training needs of individuals.
Here, I can share 5 essential tips for using any of the conference tools in order to successfully manage different virtual training needs:
Use drawing tools as much as possible to visually present a training concept
Record all the details of the training sessions for future references
Share necessary training documents with the participants through the conferencing tool
Utilize the Text Chat option of the video conferencing tools to the fullest for immediately solving the queries of the trainees.
Allow other attendees of the training program to access your mouse and keyboards with the help of the conferencing tools
You can find the list of some exciting Video conferencing tools at OnTheCloud.